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GET IN TOUCH
We love our customers! Need help? Contact us today!
Customer Service
Phone: 0808 502 2635
Email: info@italkero-uk.com
VISIT OUR SHOWROOM
130 High Road, West Byfleet,
Byfleet, Surrey, KT14 7RD
Opening Hours:
Monday to Friday
9am - 5pm
For questions regarding our products and services, you are also welcome to contact us by filling out the form below.
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How much does a gas fireplace consume?Fireplaces range in power from 3.9kW to 10kW and can operate on natural gas or LPG.
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Why choose a gas fireplace?Gas fireplaces provide high visual appeal with realistic flames and efficient heating.
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Who can I contact before buying?You can contact Italkero UK directly via the contact form, by phone or by email for any product-related questions.
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How can I get spare parts?Spare parts are available through Italkero UK or Natural Flames Limited
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Can I control a gas stove remotely?Yes, certain models can be controlled by voice assistants like Amazon Alexa and Google Home or through a GSM dialer.
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Are gas stoves safe?Yes, all our gas stoves feature sealed combustion chambers.
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Do gas stoves work without electricity?Yes, some models do not require electricity, using a piezoelectric ignition system.
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Why install a gas stove?Gas stoves are cost-effective, quick to heat, and require low maintenance.
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Can I move a gas stove?Yes, gas stoves can be disassembled and reinstalled with the help of qualified personnel.

Looking for Dealers Nationwide!
We’re expanding! If you’re interested in becoming an official dealer of Italkero, we’d love to hear from you. Join our growing network and bring our products to more customers across the UK.
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